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How You Can Help

How You Can Help

Parents and Guardians

As your child's primary caretaker, here are some things you can do:

  • Make sure your child his/her StudentNet password. If not, contact the school Counselor. To find contact information for your child's Counselor, click here for the Counselor Directory
  • For grades K-8: If your child forgot his/her password, please contact the School Counselor
  • For grades 9-12: If your child forgot his/her temporary password, please contact the School Counselor. If your child forgot his/her re-set password, go to the log-in page at www.philasd.org/login and click on "Forgot Your Password?" in the blue “Student” box. If your child also forgot the answers to the security questions, ask the school Counselor to contact the District Helpdesk (215-400-5555)
  • If he/she doesn't know how, help your child log-in. Click here for information about how it works.
  • Ask your child to log-in to StudentNet with you so you can explore it together
  • Review your child’s academic record in StudentNet and discuss it with him/her
  • Review your child’s ILP in StudentNet and discuss it with him/her
  • Contact your child’s school Counselor to share any updates to the ILP that you and your child have made together. To find contact information for your child's Counselor, click here for the Counselor Directory
  • Encourage your child to use StudentNet on a regular basis to check academic records, use the online textbooks, and explore the many other resources it has to offer
  • Download the ILP Guide and SMART Goals in the Resource Materials section to help your child further develop his/her ILP
  • Register for your own account in FamilyNet to access your child’s academic records. You will need your child's date of birth and student ID number. Once you are logged into FamilyNet, there is also a link to access all of the resources within StudentNet. For more information about how to register, or to log in to FamilyNet, click here.
  • Help spread the word. Tell other parents and community leaders about StudentNet and FamilyNet. Flyers, fact sheets, and other documents can be found in the Resource Materials page of this site. We want every child to take part in these empowering resources!

City and Community Partners

If you are employed with a city agency or community-based organization that works directly with youth in Philadelphia, here are some things that you can do:
  • Ask the student if he/she has a StudentNet password. If not, ask the student to reach out to his/her school counselor for the password. To find contact information for the student's counselor, click here for the Counselor Directory.
  • For grades K-8: If the student forgot his/her password, ask the student to reach out to his/her school Counselor for the password.
  • For grades 9-12: If the student forgot his/her temporary password, ask him/her to contact the school Counselor. If the student forgot his/her re-set password, have the student go to the log-in page at www.philasd.org/login and click on "Forgot Your Password?" in the blue “Student” box. If the student also forgot the answers to his/her security questions, ask the school Counselor to contact the District Helpdesk (215-400-5555)
  • If he/she doesn't know how, help the student log-in. Click here for information about how it works.
  • Reach out to the student's parents/guardians and his/her school counselor to let them know you are supporting the student's use of StudentNet and the ILP. If the student hasn't already received a copy of his/her ILP, request that the counselor provide it to the student and family. To find contact information for the student's counselor, click here for the Counselor Directory.
  • Once the student is able to access StudentNet, ask his/her permission to view it with you. Encourage him/her to explore its resources, return to it on a regular basis, and if they have questions to seek help from you, the school counselor, teacher, other school-based staff, or send an email to studentnetinfo@philasd.org.
  • With the student's permission, discuss his/her ILP while also reviewing and reflecting on their academic record in StudentNet.
  • Download the ILP Guide and SMART Goals from StudentNet or from the Resource Materials page on this site, and consider, with him/her, what  parts of the ILP could be further developed. Contact the counselor with any updates to the ILP that you and the student have made together.
  • Help spread the word. Tell other students, colleagues, parents, and community leaders about StudentNet, FamilyNet (see section above for information), and the ILP. Flyers, fact sheets, and other documents can be found in the Resource Materials page of this site. We want every child to take part in these empowering resources!

Important Note: You are critical resources in students' lives, and we need your help in supporting students use of both StudentNet and the ILP. However, for legal purposes, only students have direct access to their StudentNet accounts, and only school staff have access to the ILP.

Thus, to protect the privacy of student records as mandated by federal law, we are directing students not to share their StudentNet passwords with anyone who is not school staff or a parent/guardian; and, conversely, we are asking city and community providers not to ask students to provide them.  However, we do encourage students who work closely with adults in city agencies and/or community-based organizations, such as in after-school programs, to allow these adults to help them as they navigate StudentNet and to develop their ILPs. Thus, if you seek to help students use the resources available in their StudentNet accounts or to develop their ILPs, you must first seek their permission to do so.