504 Service Plan Agreement

Section 504 of the Rehabilitation Act of 1973 is enforced by the Office of Civil Rights (OCR) in the U.S. Department of Education and generally refers to adjustments in the regular classroom but can include other educational services as well. Like IDEA (the Individuals with Disabilities Education Act), Section 504 indicates that School districts are required to provide a free appropriate education to students with disabilities based on their individualized educational needs. Disability documentation needs to be provided, and necessary accommodations must be requested.  Qualified individuals for Section 504 protection can fall under any of the 13 IDEA classifications or others such as the following examples, including but not limited to: Learning Disability, Epilepsy, Visual impairment/Blindness, Hearing impairment /Deafness, Cancer, Cerebral Palsy, Emotional/Psychiatric Disability, Attention Disorders, AIDS, and Arthritis.

The School District of Philadelphia is required to provide 504 accommodations to qualified students to access schools and school activities or programs. Compliance with Section 504 for school age children is achieved through implementation of PA Chapter 15: Other Protected Handicapped Students.  The School District must provide each identified protected handicapped student enrolled in the district, without cost to the student or family, those related aids, services or accommodations which are needed to afford the student equal opportunity to participate in and obtain the benefits of the school program and extracurricular activities without discrimination and to the maximum extent appropriate to the student’s ability. This is accomplished through the creation of a Chapter 15 Service Agreement.

A protected handicapped student is one who meets the following criteria:

  • Is of an age at which public education is offered by the School District.
  • Has a physical or mental disability, which substantially limits or prohibits participation in or access to an aspect of the student’s school program.
  • Is not eligible for special education services or programs.

If you suspect that your child may qualify as a protected handicapped student, please contact the principal of your child’s school to request an evaluation.

Section 504 Procedural Safeguards 

Parental Request for Assistance

As part of the protections available to you if we cannot agree as to what related aids, services, or accommodations should or should no longer be provided to your child, the procedural safeguard system may be used to resolve the dispute.

Parents may seek assistance by contacting:

Latesha Watson
Student Support Specialist
School District of Philadelphia
Office of Prevention & Intervention

Parents may file a written request for assistance with the Department of Education if the school district is not providing the related aids, services, and accommodations specified in the service agreement and/or the school district has failed to comply with the regulations in Chapter 15 of the State Board Policies.

The Department of Education will investigate and respond to requests for assistance and, unless exceptional circumstances exist, will, within 60 calendar days of receipt of the request, send to the parents and school district written response to the request.

Written requests should be addressed to:
Pennsylvania Department of Education
Bureau of Special Education
333 Market Street
Harrisburg, PA 17126

Informal Conference

Parents may file a written request with the school district for an informal conference with respect to the identification or evaluation of a student, or the student’s need for related aid, service, or accommodation. Within 10 school days of receipt of the request, the school district shall convene an informal conference. At the conference, every effort shall be made to reach an amicable agreement.

Judicial Appeals

If the hearing pertains to Chapter 14 and 15 rights, the decision of the impartial hearing officer may be appealed to a panel of 3 appellate hearing officers. The panel’s decision may be appealed further to a court of competent jurisdiction. If the hearing pertains to Chapter 15 rights, the decision of the impartial hearing officer may be appealed to a court of competent jurisdiction. Under some circumstances, you may raise these claims directly under section 504 without going through the due process hearing.

If, within 60 calendar days of the completion of the administrative due process proceedings under this chapter, an appeal or original jurisdiction action is filed in State or Federal Court, the administrative order shall be stayed pending the completion of the judicial proceedings, unless the parents and school district agree otherwise.

Formal Due Process Hearing

Parents may file a written request with the school district for an impartial due process hearing. The hearing shall be held before an impartial hearing officer.

Following are some details about the due process hearing:

  • The hearing shall be held in the local school district at a place reasonably convenient to the parents. At the request of the parents, the hearing may be held in the evening.
  • The hearing shall be an oral, personal hearing and shall be open to the public unless the parents request a closed hearing.
  • If the hearing is open, the decision issued in the case, and only the decision, shall be available to the public.
  • If the hearing is closed, the decision shall be treated as a record of the student and may not be available to the public.
  • The decision of the hearing officer shall include findings of fact, a discussion and conclusions of law. The decision shall be based solely upon the substantial evidence presented at the hearing. The hearing officer shall have the authority to order that additional evidence be presented.
  • A written transcript of the hearing shall, upon request, be made and provided to parents at no cost.
  • Parents may be represented by any person, including legal counsel.
  • A parent or a parent’s representative shall be given reasonable access to all educational records, including any tests or reports upon which the proposed action is based.
  • Any party may prohibit the introduction of any evidence at the hearing that has not been disclosed to that party at least 5 days before the hearing.
  • A parent or a parent’s representative has the right to compel the attendance of and question witnesses of the school entity or agency who may have evidence upon which the proposed action might be based.
  • Any party has the right to present evidence and testimony, including expert medical, psychological or educational testimony.
  • The Secretary of Education will contract with the Right to Education Office for the services of impartial hearing officers, who preside over initial hearings on behalf of local districts on behalf of the PA Department of Education and may compensate hearing officers for their services. The compensation shall not cause hearing officers to become employees of the Department. The hearing officer may not be an employee or agent of a school entity in which the parents or student resides, or of any agency which is responsible for the education or care of the student.

 The following time line applies to due process hearings:

  1. A hearing shall be held within 30 calendar days after a parent’s initial request for a hearing.
  2. The hearing officer’s decision shall be issued within 45 calendar days after the parent’s request for a hearing.

504 Plan-Forms

Additional Resources

Related Links

Office of Civil Rights Section 504 Protecting Students with Disabilities FAQ

Pennsylvania Code: Chapter 15 Protected Handicap Students

Implementation of Chapter 15 BEC

Americans with Disabilities Act, Sectioni 504 and Post Secondary Education