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Employee Assistance Program

Employee Assistance Program

PLEASE NOTE: THE OFFICE OF EMPLOYEE BENEFITS DOES NOT HANDLE THIS BENEFIT.  PLEASE CALL THE NUMBER BELOW FOR ANY AND ALL ASSISTANCE WITH THIS PROGRAM.
 
The School District of Philadelphia (SDP) is pleased to announce this addition to SDP’s benefits package.  SDP employees and their dependents now have unlimited toll-free telephone and on-line access to an Employee Assistance Program (EAP) provided by Aetna.
 
The Aetna EAP services are now available to all SDP employees and their dependents. Here are some of the highlights of this benefit:
  • Ready When You Are – 24 hours a day / 7 Days a week access to counselors, both on-line and by toll-free 800 Telephone service:
    • On the web: www.AetnaEAP.com   (Company ID: EAP4SDOP)
    • Phone number: 888-238-6232 (Mention that you are a SDP employee or a dependent of a SDP employee)
  • Mental Health and Well-Being
  • Substance Abuse 
  • Daily Stress 
  • Confidential Conversations
  • Local Referrals to:
    • Psychologists
    • Marriage Counselors
    • Family Therapists
    • Many More Professional Services

The EAP is provided free of charge to School District of Philadelphia employees and their dependents by Aetna.  Participation in the EAP by SDP employees and their dependents is completely voluntary, and the decision to use the EAP by a SDP employee or his/her dependent is in the employee’s or dependent’s sole and complete discretion.  Under the EAP, all telephone calls to, or on-line communications with, Aetna are kept confidential to the fullest extent permitted by law.  Aetna is required by law to comply with certain reporting requirements when a person’s emotional condition is a threat to himself/herself or to others, or if there is suspected abuse to a child, to an elderly person, or to a spouse.